Voice Mail for the Homeless
Google is partnering with the city of San Francisco to provide free, life-long voicemail service to the homeless.
The move by the city and the company would allow someone to be able to fill out a job application, which asks for a call back number…. It will allow clinics to share test results…. Users can record their own greetings, and no indication is given to callers that the service is different from any other voicemail system.
On a similar note, while I was working on the US Postal Service project at CMU I learned that the Post Office is required to provide mail delivery to every resident of the United States, regardless of whether they have an address. “General Delivery” is designed mainly for travelers and new residents, but the homeless increasingly use it as a lifeline for communication.