Proxemics in Service Design
Nicolas Nova posts some examples of proxemics in service design. There are two books that should be on your radar if you’re interested in this aspect of design. The Hidden Dimension by Edward T. Hall and Personal Space: the Behavioral Basis of Design by Robert Sommer, both which I wrote about earlier this year. They’re showing their age, but full of great insight.
Also of interest for service designers is the difference between sociofugal and sociopetal space.