Service Design and Ubicomp
This is a little late, but if you happen to live in the Pacific Northwest CMU service design professor Shelley Evenson will be conducting an all day session on service design and ubiquitous computing for SIGCHI in Seattle.
Shelley Evenson will discuss how to design services, how businesses can benefit from the increased value of well-designed services, and how we can continue to define this emerging design field. Shelley will also engage the group in how technologies such as sensors and ubiquitous communication will shape the future service experience.
Friday, November 14. $400 registration.