Design for Social Impact: A How-to Guide
Their blog hosts a guide [4.75MB] and workbook [PDF 413K] for the Rockefeller foundation including design principles, modes of engagement (with a list of representative organizations) and a few brief case studies. I particularly like this quote:
Good communication is critical, but is not to be confused with impact. One NGO warned us, “I need a tangible outcome. Powerpoint does not help me.”
The blog also includes pointers to some interesting projects including Radhika Bhalla’s paper on Social Design.