Seeing Tomorrow’s Services: A Panel on Service Design
In collaboration with the Bay Area Carnegie Mellon alumni association, the folks over at Adaptive Path will be hosting a panel on service design next month on Thursday, March 19th at 6pm here in San Francisco. Participants include Shelley Evenson from the School of Design at CMU, Robert Glushko from the iSchool at Berkeley and Christi Zuber from Kaiser Permanente.
Beginning in the UK, Scandinavia, and now emerging in the U.S. are new practices for designing the services we use every day. Whether it’s healthcare, energy, tech, or even governmental, services are the way people experience, consume, and pay the output of most organizations. This diverse panel of experts will divulge the basics of new approaches to managing and improving services.
The panel will be moderated by Brandon Schauer, Experience Design Director at Adaptive Path. Tickets are $5 in advance; $10 at the door. Register at upcoming.org.