Bill Buxton on Sketching an Experience

Marc Fonteijn points to a presentation on the design of experiences by Bill Buxton at MIX09. It expands on Buxton’s thoughts in his excellent Sketching User Experiences. Here’s a pretty comprehensive live blog of the presentation that appears to border on transcript-quality.

Here’s the challenge — if you can’t sketch it in a few seconds, how can you capture its essence? We need the same speed and versatility of designing experience, otherwise we’d better start rethinking the structure of the design process. […]

So how do we do it? When I think about design, I think you need to come up with multiples. You’re not allowed to have made a decision as a designer, your role is to ask the right questions that get us to the right answer. Designers don’t come up with solutions, they come up with provocative choices.

[…]

Again, how? Well, certainly don’t write code, as a start, sketch. I don’t care how good you are at Blend or Photoshop, you can do the first iteration faster with a post-it note.

Buxton is mainly concerned with experiences in the UX space; facilitated by products rather than services. But his ideas are still interesting food for thought.

[via 31Volts]




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