Innovative Service Design for All
The online journal Re-public has issued a call for papers for an upcoming special issue on service design entitled Innovative Service Design for All. The journal focuses on innovative developments in contemporary political theory and practice. Here’s their take on the discipline.
Service design lies in the centre of attention in contemporary, increasingly service-oriented knowledge economies. In such contexts, user experience is paramount, including both the interfaces and interactions that customers use to contact the service provider, as well as the back-office activities performed by the service provider. Given the complexity of services in modern, multicultural, networked societies and the criticality of their environmental impact, service design becomes a major issue for the years to come.
The deadline for submissions is Saturday, June 6, 2009. Essays should be around 1500 words in length.