The Failure of Systems Thinking

Fred Collopy writes about Why the Failure of Systems Thinking Should Inform the Future of Design Thinking over on the Fast Company weblog.

Design and “design thinking” is gaining recognition as an important integrative concept in management practice and education. But it will fail to have a lasting impact, unless we learn from the mistakes of earlier, related ideas. For instance, “system thinking”, which shares many of the conceptual foundations of “design thinking”, promised to be a powerful guide to management practice, but it has never achieved the success its proponents hoped for.

Along with Richard Boland from Case Western, Collopy was also an editor of Managing as Designing, a book which should be on every service designer’s radar.

[via DT]

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