Transform Healthcare Symposium
The Mayo Clinic Center for Innovation is hosting a Transform symposium this fall on innovation in healthcare. Maggie Breslin, Tim Brown, Christi Zuber, Larry Keeley and Clayton Christensen are among the scheduled speakers.
You won’t find the term “service design” in the program, but Mayo, Kaiser Permanente and UPMC have all embraced the discipline and healthcare represents one of the most promising areas for service design to grow. I think there’s a danger in becoming pigeon-holed within a single industry, but this still strikes me as the most relevant conference this year for US-based service designers to attend.
The symposium is scheduled for September 13-15, 2009 in Rochester, Minnesota. Registration is $800.