More Service Design Reading

Over at her Design Generalist blog Qin Han asks what service designers are reading. Several people have chimed in with suggestions that were new to me or that I hadn’t previously connected with service design. If you have a moment head over and contribute a book or journal article to the list.


  1. thanks Jeff, I was really surprised (happily surprised) by the richness of the literature people suggest🙂

    it would be great to have more people comment on that.

    Q




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