UX guru Jess McMullin presented a technique called “Business Origami” at CanUX 2009 today in Alberta. Details are a little sketchy but it seems to be a paper prototyping technique for services. Participants at the workshop described it as an early planning method with paper dolls and pop-up books.
At first blush it reminds me a bit of Jo Reid’s “Model Storming” as well as the “Envisioner” toolkit described by Jeanette Blomberg in Participatory Design Principles. But at a macro-level.