Byron J. Wilson and Alisan Atvur on the Realities of Healthcare Innovation
A hyper-caffeinated presentation from Kaiser Permanente explored the topic of discomfort, courage and reality, building on ideas introduced in the book The Courage to Create by Rollo May.
The presenters incorporated several quotes about healthcare and design at Kaiser Permanente that brought to mind Nathan Shedroff’s talk from yesterday. Things like “healthcare does not care about design; it cares about results.” But they also shared ideas about design culture and strategy that were more hopeful and proposed the idea of designers as activists.
The final quote from their presentation recognized that all designs are essentially arguments about how we should live our lives.