Day One in Amsterdam

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The 2016 Service Design Global conference at the Westergasfabriek in Amsterdam is set to begin this morning. From a glance at the program is looks like there are quite a few speakers I haven’t heard at past conferences. I’m particularly looking forward to Joe Macleod’s talk on Closure Experiences just before lunch.

I’ll be blogging each of the sessions I attend this year. All the rest should be on Twitter under the #sdgc16 hashtag. If you’re in Amsterdam stop by and say hello.


  1. Loving all these posts fill my inbox Jeff. Thanks for doing this again! You do such a great capture. Mel




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